Delivery Information
ZelaPrime Metabolic Matrix is delivered to your door across the UK. Pay cash or by card when the courier arrives - no upfront payment needed.
From your order to your doorstep
Once you complete the order form and our team confirms your order by phone, we prepare your parcel promptly. Orders confirmed before 13:00 on a working day are typically dispatched the same day.
Delivery across the UK takes 1-2 working days from dispatch. You pay the courier directly - either cash or card - when they arrive. No bank details, no online payment required.
If no one is available to receive the parcel, the courier will attempt redelivery or leave a collection card. You can also decline the delivery at the door - the order will then be cancelled automatically.
Delivery by region
| Region | Estimated delivery time | Delivery cost |
|---|---|---|
| England & Wales (mainland) | 1-2 working days | Free |
| Scotland (mainland) | 1-2 working days | Free |
| Scottish Highlands & Islands | 2-4 working days | Free |
| Northern Ireland | 2-3 working days | Free |
| Isle of Man / Channel Islands | 3-5 working days | £3.99 |
Delivery estimates apply after dispatch. Working days are Monday-Friday, excluding public holidays. Delays may occur during peak periods.
Flexible, no-pressure returns
14-day return window
Return any unopened product within 14 calendar days of receipt for a full refund.
Cancel before dispatch
Cancel for free at any point before dispatch - during the confirmation call or via email.
Refuse at the door
If you change your mind, simply decline the parcel at the door. The order is cancelled with no charge.
Returns by post
Contact us to arrange a return. Return postage is the customer's responsibility unless the product is defective.
Ready to place your order?
Free UK delivery on all mainland orders. Pay on delivery - no card details required online.
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