Privacy Policy
This Privacy Policy explains how GEORGI GEORGIEV ("we", "us", "our") collects, uses and protects your personal information when you visit georgigeorgiev.bg or place an order for ZelaPrime Metabolic Matrix.
1. Information We Collect
Contact and order data: When you place an order or send an enquiry, we collect your full name, telephone number and, where provided, your email address.
Technical data: We automatically collect your IP address, browser type, device identifiers, pages visited and referral source via cookies and similar technologies.
Cookie and consent data: We record your cookie preferences as stored in your browser's local storage.
2. How We Use Your Information
We use your data to process and confirm orders; to deliver your parcel and arrange payment on delivery; to respond to enquiries; to improve website performance; and, with your consent, to serve relevant advertising via Google Ads.
3. Legal Basis for Processing (UK GDPR)
We process your data on the following legal bases under UK GDPR Article 6: Contract performance (processing your order); Legitimate interests (fraud prevention, service improvement); Consent (analytics and marketing cookies, where you have agreed via the cookie banner).
4. Sharing and Disclosure
We do not sell your personal data. We may share data with: courier and logistics partners (name, address, phone for delivery); Google LLC (analytics and advertising services, subject to your consent); and where required by law or a competent authority.
5. Data Security
We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption and access controls. No method of electronic storage or transmission is completely secure; we take reasonable steps to protect your data but cannot guarantee absolute security.
6. Your Rights
Under UK GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure; restrict or object to processing; and data portability. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by post at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
7. International Data Transfers
Some of our service providers (including Google LLC) process data outside the UK and EEA. Where this occurs, appropriate safeguards are in place, including Standard Contractual Clauses approved by the ICO.
8. Retention
We retain order data for up to six years in line with UK tax and accounting obligations. Contact enquiry data is retained for up to two years. Cookie consent records are retained for 12 months.
9. Children's Privacy
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.
10. Third-Party Services
We use the following third-party services which may set cookies or process data:
- Google Ads (conversion tracking & remarketing): collects ad interaction data subject to your consent. Governed by Google's Privacy Policy.
- Google Analytics: collects anonymised usage statistics subject to your consent. We have enabled IP anonymisation.
- Google Maps (embedded map on the Contact page): Google may collect data when you interact with the map iframe. See Google's Privacy Policy for details.
We operate Consent Mode v2 - by default, all non-essential data collection is disabled until you provide consent via the cookie banner.
11. Cookies
We use cookies as described in our Cookie Policy. You may update your preferences at any time via the cookie banner at the bottom of each page.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above will reflect any changes. Continued use of the website after changes constitutes acceptance of the updated policy.
13. Contact
For any data-related enquiries: [email protected]
GEORGI GEORGIEV, zh.k. Vladislav Varnenchik 306, Entrance 3, Floor 2, Apt. 33, 9000 Varna, Bulgaria.